Waypoint offers a complete administration platform for OEM Warranty or self-insured extended warranty program, be it automotive or consumer goods programs.
The cutting-edge Third Party Administration Software Platform offers a bespoke claims management system for an array of products and has the ability to store extremely detailed data of each claim, and can provide regular and bespoke reports for our partners. These reports can be generated on a real-time basis and can be accessed through secure portals or sent via email ensuring that our partners have access to real-time information that allows them to better understand their customers and the performance of the business they have written.
As well as the benefits of using our claims handling service, we provide complimentary access to our established network of approved repair centers. By utilizing this pre-audited network, who are familiar with our process, contact, reporting and invoicing procedures, we are able to provide an unparalleled customer experience.